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ҷϢContact:Mr Lin(M.L:+86-13606941696(XiaMen Of China

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HELP

1)Our Products
2)How to order on line
3)Payment
4)Shipment
5)What is the minimum value that I can order
6)Lead Time
7)Guarantee


  • Our Product:
  • *Our product is genuine, 100 percent hand-painted oil paintings and water-color paintings and Chinese paintings on canvas or on board or Copper-board Etc.with the artists. Most artists have years of experience and a high standard of craftsmanship. All artists paint according to high quality standards and are quality monitored.
    *Other than catalog paintings and stock paintings, we also create custom paintings, such as paintings from your photography. You may mail or email us photos, posters, prints, books, postcards to make into oil paintings.

  • How to order:
  • *For stock paintings and catalog paintings, please register as a member and log in, pick up paintings you want to order and add them to your shopping cart. Submit your order list when complete. Catalog paintings will be quoted upon our receipt of your order.
    *It is not a must to register as member to use our online shopping cart.
    *For custom paintings, please mail or email us photos, posters, prints or postcards, For digital images, the ideal size is 300-500k or 500-1000 pixels(width or height).

  • Payment:
  • *For large payments (US$1,000+), we use bank wire transfer.
    *For Samll payments we use Western Union Transfer or Paypal.
    *We usually request full payment before start to paint order, but regular or long term customers can pay montly even after receive order.

  • Shipment:
  • *Unframed paintings are packaged by rolling around a hard tude. The are safely packed with plastic layers in between. Shipping will be done via air courier, such as DHL,UPS,TNT, EMS or FedEx.
    *Frames or framed paintings are packed in a carton and shipped by sea.
  • What is the minimum value that I can order?
  • *There is no minimum requirement.
  • Lead Time:
  • *Usually 3-5 weeks for small orders (below 50 paintings or US$2,000).
    *6-8 weeks for larger orders.

  • Guarantee:
  • *We take responsibility until you get your order in good condition.
    *We provide refunds for any unsatisfactory quality or damaged products if the product is sent back within 30 days at customer's expense.
    *For our regular customers, we also provide free replacement, free improvement or credits for any unsatisfactory quality or product damage.
    If you have any questions or suggestions regarding our products, service or website, please feel free to contact us.